Property Operations & Automation Coordinator (VIRTUAL ASSISTANT - Remote)

Are you an experienced property professional who loves using AI and modern tech to streamline back-office operations? A privately owned UK residential property company is looking for a Property Operations & Automation Coordinator to manage our growing residential portfolio and lead our automation efforts.

The Role

You will split your time between hands-on property administration and building smart workflows using tools like Claude, Slack, Granola, ClickUp, Microsoft 365, and Xero:

Property Operations: Manage shared inboxes, communicate with tenants, coordinate contractors for repairs and safety checks, keep compliance records current in ClickUp, and support month-end finance checks.

Automation & AI: Automate meeting-action capture, build AI-assisted inbox labelling and draft replies, create tenant-notice template libraries, and maintain written runbooks for recurring processes.

Working Details

Location: Remote (working UK hours, approximately 10:00–d UK residential property company that manages a growing residential portfolio, with a heavy focus on HMOs (Houses in Multiple Occupation)

What You’ll Bring

5+ years of experience in property management, lettings, or operations admin (ideally in the UK).

Hands-on, practical use of AI assistants (Claude, ChatGPT, or similar) in real work.

Strong proficiency with ClickUp (or similar project tools), Slack, and

Solid working knowledge of UK landlord compliance (gas safety, EICR, fire safety, HMO licensing, damp and mould).

Clear, professional written English and exceptional follow-through.